Defending champion Guyana Defence Force and Buxton United secured lopsided wins when the Guyana Football Federation/Stag Beer Super 16 Championship commenced on Friday at the Georgetown Football Club ground, Bourda. The army unit out-flanked Essequibo/Pomeroon Football Association 3-1. Benjamin Opara bagged a double in the 49th and 71st minute, while Sherwin Caesar opened the scoring in the 27th minute.For the loser, Randy DeJong netted in the 48th minute. Meantime, Buxton United battered Rivers View 6-0. Ronaldo Fredericks registered a double in the 24th and 64th minute, while Dellon Wright recorded a brace in the 52nd and 88th minute.Adding goals in the 15th and 75th minute were Paul Kingston and Tyrone Harper respectively. The event continues today at the same venue with another round of matches. At 18:00hrs, Fruta Conquerors will lock horns with Berbice Football Association while the feature contest will pit Western Tigers against Guyana Police Force from 20:30hrs.
The beach at Nature’s Valley, with theTsitsikamma National Park in thebackground.(Image: Rodger Bosch,MediaClubSouthAfrica.com. For more freephotos, visit the image library.)Fiona McIntoshFind out more about using MediaClubSouthAfrica.com materialSouth Africa’s Otter Trail, a 42km coastal hike set in the Garden Route of the Western Cape, is considered one of the finest hiking routes in the world, and so popular hikers have to book for it almost two years in advance. The famous five-day trail through the Tsitsikamma National Park is spectacular, but it’s not just the views that take your breath away. Make no mistake, the daily climbs and descents from the sea to the coastal plateau make the 42km Otter Trail a tough challenge.But unperturbed, some bright spark at premier event specialists Magnetic South noticed that the trail is exactly the distance of a full marathon – and so the idea of the Otter Run was born. In September this year some 200 trail runners will line up at the Storm’s River Mouth rest camp and race along the path to Nature’s Valley, with the winners expected to finish in a little over five hours.And some won’t leave it at that. Although the Otter Run can be entered as a separate one-day event, the real nutters, individual or relay participants in the Southern Storm, will continue along the coast for the next four days on a duathlon of trail running and mountain biking from the end of the run at Nature’s Valley, along the rugged coastline, up and down majestic peaks and steep ravines and through the indigenous forest and open grasslands of the Garden Route before crossing the finishing line in Wilderness National Park.Tsitsikamma and Wilderness, the two national parks that have been chosen to mark the start and end of the inaugural Southern Storm, will also be the eastern and western boundaries of the new Garden Route National Park (GRNP), which was gazetted in March 2009.The new park will comprise some 121 000 hectares, including the existing national parks of Wilderness and Tsitsikamma, the Knysna Lakes area and other land currently under the management of South African National Parks (SANParks), as well as about 52 500 hectares of newly proclaimed land. The areas that now form part of the Garden Route National Park.The GRNP will straddle the Eastern and Western Cape, two district municipalities, Eden and Cacadu, and four local municipalities, George, Knysna, Bitou and Koukamma. Cooperative governance will therefore be essential, as Marthinus van Schalkwyk, South Africa’s minister of environmental affairs and tourism, stressed at the launch of the park.“The new national park is unique, as its administrative and ecological boundaries vary considerably,” he said. “In this context, multi-stakeholder partnerships will be instrumental to successful conservation management.”Current programmes focus on specific areas, or corridors, which include the Western Knysna Heads, the Harkerville-Robberg coastal corridor and the Touw, Hoogekraal, Karatara and Knysna River corridors. But with at least 1 004 private landowners bordering the park the challenge will be coordinating the various stewardship programmes in the years to come.The idea is that residents of the Garden Route will do their bit to conserve the area’s natural heritage – there will be no additional fences and, for the immediate future, it will be business as usual. But the formation of the GRNP will facilitate the regional implementation of important programmes like fire management, alien clearance and land consolidation, while the sharing of resources and management experience, and the integration of current management units, will result in greater economies of scale.The tourism potential of this diverse and internationally renowned area is enormous. The Garden Route is the third most-preferred tourism destination in South Africa, and marketing the GRNP should ensure that visitors discover more that just the well-trodden routes to the premier visitor sites.Tourist facilities will be expanded to include a range of accommodation options such as chalets and forest camping decks while adventurers are spoilt for choice given the vast number of mountain biking, hiking and canoe trails, the superb snorkelling, diving and fishing, and the range of more extreme activities such as abseiling, kloofing and paragliding.The establishment of the consolidated park is part of a long-term strategy to expand South African natural areas under formal protection from 6% to 8% of the country’s total land area. That would increase protected regions from the current 75 000 square kilometres to about 100 000 square kilometres – an area roughly the size of South Korea.“As our parks are some of our most important conservation and tourism assets, we have been steadily increasing spending on parks,” said Van Schalkwyk. “We have invested R411-million [about US$50-million] in infrastructure development for the period 2006/07 to 2008/09 and a further R245-million [$30-million] is being earmarked for the next period. Other financial assistance has increased from R85.6-million [$10-million] in 2004/05 to R205-million [$25-million] in 2009/10.”SANParks is the second largest employer in the region and its chief operating officer, Sydney Soundy, said the Garden Route is one of the conservation body’s critical focus areas in South Africa.“The area plays host to the largest continuous complex of indigenous forest in the country, spanning approximately 60 500 hectares,” he said. “Its aquatic systems, the Knysna estuary and the Wilderness lake areas, are rated number one and number six respectively in the country. The fynbos falls within the Cape Floristic region, which is a designated global diversity hotspot.“To manage this unique combination of diverse biomes with strong tourism and developmental interest will be one of our biggest challenges as SANParks. Here the term ‘conservation without boundaries’ needs to become a way of life, not just for major stakeholders, but also for all residents in the areas surrounding the park.“The Garden Route is fortunate to be part of this process and I believe we will be coining a new conservation model for South Africa.”Do you have queries or comments about this article? Email Mary Alexander at [email protected] articlesSouth Africa’s National ParksWalking for Eden, and elephants The Tour de Kruger – a wild ride Boulders penguins’ promised land Slackpacking in the Cederberg Useful linksSouth African National ParksGarden Route National ParkMagnetic South
Nelson Mandela’s advocacy of peace, human rights and reconciliation permeates throughout the world. His ideals live on in the good deeds of ordinary people across the planet. Nelson Mandela leaves a positive legacy, with everyone encouraged to improve the world. From Mandela Day, to feeding the hungry and building houses for the poor, every act of kindness counts. (Image: Mandela Day Media Tool Kit) • Mandela Day aiming for 160 countries • Mandela’s presidential years to get book treatment • Newspapers report Nelson Mandela’s release, 25 years ago • The day Nelson Mandela walked out of prison • Places to visit on Madiba’s Journey Priya Pitamber“It is in your hands to create a better world for all who live in it.” Nelson Mandela’s advice has left a lasting impact; his memory, his work, and his beliefs live on in the hearts and minds of South Africans and the global community, in people playing their part to improve the state of the world.In 2009, the United Nations General Assembly unanimously agreed that 18 July, Mandela’s birthday, should be declared Nelson Mandela International Day. The purpose of the declaration was to “honour the long history of Mandela’s leading role in the creation of a non-racial, non-sexist, democratic South Africa”.Mandela strove to build a better society, wherever he was. As such, the resolution also recognised his “values and dedication to the service of humanity, in the fields of conflict resolution, race relations, the promotion and protection of human rights, reconciliation, gender equality and the rights of children and other vulnerable groups, as well as the upliftment of poor and underdeveloped communities”, the UN site reads.It acknowledges his contribution to the struggle for democracy internationally and the promotion of a culture of peace throughout the world.UN secretary-general Ban Ki-moon said international the theme behind the day was “Take Action, Inspire Change”, which highlighted the importance of working together to build a peaceful, sustainable and equitable world.In South Africa, July is also known has Mandela Month. Areas flagged for improvement are shelter, volunteerism, education, literacy, food and security.Kicking off Mandela MonthMandela Month acts of goodwill started across South Africa at the beginning of the month. In early July, in the Cape Town suburb of Morning Star, a group of prisoners worked with the Department of Human Settlements to renovate and build 16 homes in the township.Deputy Minister Zou Kota-Fredericks, in partnership with the Department of Correctional Services and other stakeholders, visited the site where prisoners put their handyman skills to use in building homes and renovating existing structures. The inmates were from the Goodwood and Pollsmoor correctional facilities.One resident, Simon Filander, was at a loss for words when the inmates and the department showed up on his doorstep, ready to get to work. “This makes things easier,” he said. “There is no word in the dictionary that I can look up to explain how grateful we are that this is happening to us.”Manelisi Hlakuva, an inmate at Goodwood Correctional Centre, was glad to be part of the initiative. “We are here to help this community, also in honour of the late Tata [Mandela],” he explained. “He also valued helping other people and we also decided it was good for us to make a positive contribution to the community.”No matter where you are right now, there is a chance to help someone less fortunate #MandelaDay #Time2Serve pic.twitter.com/bK5rgjl1rI — NelsonMandela (@NelsonMandela) July 4, 201567, the charmed numberThe Nelson Mandela Foundation encourages the power of one person to make a change. “Mandela has been making an imprint on the world for 67 years, beginning in 1942 when he first started to campaign for the human rights of every South African. His life has been an inspiration to the world.”The organisation has encouraged people to give 67 minutes of their own time to do something good and to make a positive contribution to humankind. This year, Stop Hunger Now launched the Southern Africa Million Meal Challenge. The meal-packing drive will take place in South Africa’s three major cities of Cape Town, Johannesburg, and Durban. Thousands of volunteers will work in 67-minute shifts to pack a million meals.“This is a world first attempt at a country packaging one million meals in one day with three cities involved and being undertaken completely by corporate volunteers who want to spend their 67 minutes in a manner that is not only fun but also ensuring no child goes hungry,” said Saira Khan, the chief executive of Stop Hunger Now Southern Africa.Mandela’s widow, Graça Machel, is the chief patron of the organisation. It has inspired local celebrities Elvis Blue, Roxi Wardman and Chad Saaiman to take part in this year’s Mandela Day challenge.Wardman, the winner of South African Masterchef in 2014, will be doing her part in Durban. She said she loved to get involved to support the community where she could. “I’m hoping to help and feed all those hungry people out there, and meet like-minded individuals who want to change the world slowly but surely.”She said when she thought of Mandela the ideas of equality, unity, rainbow nation, love, and peace came to mind. “I keep his ideas alive, by never judging anyone who comes in my path, and trying to do my part in society.”Changing the world, one book at a time“South Africa’s democratic vision is about making it possible to give our youth a fighting chance – that is, the opportunity to try,” said the chief executive of the Nelson Mandela Foundation, Sello Hatang. “Education is still the foundation of this opportunity. The most basic building block that holds that foundation together is still literacy.”Corporates have responded to the organisation’s call to donate container libraries to schools across the country. The most recent recipient of books, from the Cotton On Foundation, was Batsogile Primary School in Soweto, Johannesburg.The group believed education was the key to breaking the cycle of poverty, explained the general manager of the Cotton On Foundation, Tim Diamond.“At the dawn of the 21st century, in a world where knowledge truly is power and literacy is the skill that unlocks the gates of opportunity and success, we all have a responsibility as parents, as caregivers, as educators, as leaders and as citizens, to instil in our children the critical drive for literacy and learning so that we can give them the chance to fulfil their dreams,” Hatang said.With every small act of kindness completed, Mandela’s legacy can only continue to thrive and improve the world in every small, or big way, possible.See the Nelson Mandela Foundation website or the Mandela Day website for more information.
“It’s going to be very difficult to survive this if you’re in the Keys,” Gov. Rick Scott said Saturday morning during an interview with The Weather Channel. “I’m begging you to get out.” This image from FlightRadar24 shows, all Florida Airports are closed with no air traffic moving in or out of the state. All Florida Airports are now closed as they await the arrival of destructive Hurricane Irma. With Miami, Orlando and Fort Lauderdale being the 12th, 13th and 21st largest airports in the U.S. respectively, delays and cancellations are expected as a flow on effect for days after the airports re open.Eerie scenes as flights are diverted around Hurricane Irma and Florida airports remain closed.The duration of any shutdown remains uncertain. American Airlines said ‘any timeline for resumption of flights will be governed by not only airport conditions, but also the ability of airport and airline staff to get to work’.Hurricane Irma has already flattened St Maarten’s Princes Juliana airport so the airports and airlines in Florida will take every precaution necessary to minimise damage and ensure everyone’s safety.Before the Florida Airports Closed, airlines put on extra flights to help evacuate people. The airlines also wanted their aircraft out of the state to avoid the billions of dollars of damage that would likely be caused if fleet were left on the ground. As this image from FlightRadar24 shows, airspace around Florida was, until Saturday, a hive of activity.Before the Florida Airports closed, airlines put on extra flights to help evacuate people. This image shows the mass influx and out flux of aircraft before the closures.More than 75,000 people statewide have sought refuge atat over 400 shelters, mostly schools, community centres and churches. Many tourists who were unable to get out of Florida have also been forced to seek shelter as the hotels are at capacity.Already some 30,000 of 2 million Florida Power and Light (FPL) customers were without power the utility company said on its website. This map from FPL shows how widespread the outage is.Power cuts are already widespread. The areas in Grey represent where there is currently no power, As precious preparation time ticked away and Irma inched closer to Florida, officials and meteorologists couldn’t be any clearer: get out of the Keys and other vulnerable areas, or risk being killed by the monster storm.
Last month, we celebrated the Thanksgiving Holiday in the USA. Somehow, the fourth Thursday in November reminds us to pause and reflect on the goodness and gifts we have in our lives.On the lone Wednesday before that simple Thursday, we had some time to share thoughts with HR professionals about the place for gratitude at work. Within #Nextchat, we explored how to cultivate and celebrate a culture of appreciation at work.Many ideas and traditions were shared. A common theme was a sincere thank you and an appreciation and acknowledgment of good work. Gifts need not to be attached. Some of the most memorable thank you’s have been kept. The most treasured were penned on a note card and have reserved real estate in a drawer with other memories. Here is the link to SHRM’s #Nextchat.It just takes a spark.At times our own light goes out andis rekindled by a spark from another person.Each of us has cause to think with deep gratitudeof those who have lighted the flame within us.–Albert SchweitzerContinue to be the spark…
National Customer Service Week, proclaimed by Congress in 1992, is celebrated each year during the first full week of October. In today’s volatile retail environment, a retailer with a culture of delivering truly great customer service has a distinct edge over their competition. It’s not a guarantee of continued success, but it’s a very strong advantage over retailers who “don’t get it.”Most in retail have heard of or experienced Nordstrom’s renowned customer service. Another well-known urban legend involves a customer returning four tires to Rich’s Department Store in Atlanta (now Macy’s). Rich’s didn’t sell tires, but they took them back anyway. While I can’t confirm whether it was a true story, the legend certainly boosted Rich’s reputation for great customer service.Why is great customer service more important than ever before? A 2013 study found that when shoppers engaged with cashiers in a friendly, personal manner, their mood was lifted and their sense of belonging increased. According to Forbes, 89 percent of companies today compete primarily on the basis of customer service—a significant jump from just 36 percent in 2010. To the customer, great customer service usually means personal service.- Sponsor – However, with today’s advancing retail technology, “personal” service is getting harder and harder to come by. For example, customers may be enthralled with Amazon’s GO stores or Kroger’s Scan, Bag, Go program. Efficient and quick? Yes. Personal? Not so much.Blockbuster is a prime example of how poor customer service can accelerate a retailer’s demise. Based on its business model, Blockbuster had tons of demographic data regarding their customers’ movie preferences, addresses, purchasing habits and even birthdays. But, according to numerous ex-Blockbuster sources, “they never used it” to improve the customer experience. On top of that, Blockbuster was late fee crazy. In fact, late fees accounted for up to 15 percent of their total revenue at one point. Blockbuster: 1, customers: 0. Obviously, the world of movie rental changed, and Blockbuster didn’t change with it. But their poor customer service reputation did nothing but add one big negative that hastened their demise.So, we know great customer service in retail is critically important. But what does it look like? Bob Phibbs, the “retail doctor,” describes what he calls “The Essentials of Exceptional Retail Customer Service.” Here is a summary of his analysis.Have a message of hope. Salespeople should inspire, educate, and instill confidence in their customers so they can complete projects, find the perfect gift, or just treat themselves.Call people to take risks. When a customer purchases an expensive piece of jewelry, a fashion forward outfit, or premium merchandise, it pushes their comfort level. Great salespeople who understand this know how to help shoppers move past their comfort zone and let them see how a premium product better suits their lifestyle.Focus on relationships. Retailers promoting great customer service must have enough floor coverage so sales associates can spend a little extra time with each customer. They also have to provide specific sales training so associates truly understand how to approach and effectively engage a stranger.Celebrate newbies. It’s easy to love returning customers, but first-time customers need just as much love, if not more. If a newbie has an exceptional experience, they’ll be back. And they’ll tell their friends.Plan for the major holidays. Great customer service retailers plan for all the various ways they can touch a customer during the holiday season. Carefully thought-out decorations, emails, schedules and social media posts can make customers feel special and better informed.Have a leader that can rally the troops. So many times managers are not given specific training on how to manage other people or inspire great customer service. Some of it may come naturally, but usually it has to be taught. Exceptional customer service flourishes when everyone feels included and special.Make the customer feel like each encounter is unique and just for them. A professional sales team, who is continually concerned with making everyone else’s day special, before their own, creates exceptional experiences as the norm, not a rarity.You might say, “I’m in a non-sales position, so none of this applies to me.” But it does. A lot of the information listed above lends itself to creating strong leaders and creating positive work environments for everyone. Just substitute the word co-worker for customer. It all makes for a stronger company in today’s competitive retail world.So, let’s celebrate National Customer Service Week and take time to understand what it really means. Even in today’s retail world of cost cutting, automation and speed, exceptional customer service is still a crucial element of a retailer’s continued success. 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Tags:#mobile#web#Yahoo Related Posts Why IoT Apps are Eating Device Interfaces Role of Mobile App Analytics In-App Engagement Yahoo is getting super-serious about the role tablets will play in its future content strategy. On Tuesday, they launched IntoNow, an impressive social TV app for the iPad that marries the check-in functionality of GetGlue with the real-time content identification of Shazam. The next day, the company pushed out LiveStand, another iPad app, this one in the tradition of personalized news reading apps like Flipboard, Zite and AOL’s Editions.The app, which comes in advance of Google’s own rumored offering, is pretty well-designed. It has less content sources than many existing players, but what it does have is formatted very nicely. One of the first things you’ll notice about Livestand is that it’s built to support multiple users. For families who share an iPad or other tablet, that feature will be appreciated. An app that displays personalized content is only really useful to its original user, and lots of families share tablets. The feature won’t be necessary for everyone, but it’s nice to know it’s there. Pretty Layouts, But Limited Content to Fill Them Rather than being a direct copy of the much beloved Flipboard, Livestand crosses that popular app with something more like AOL’s Editions. It’s a personalized content app, but it doesn’t pull content from your friends on Twitter and Facebook, nor does it let you plug in any old RSS feed your heart could ever desire. Instead, Yahoo has launched with a list of content partners, whose articles and blog posts are formatted in an attractive, magazine-style layout. From that list, which is anchored heavily by Yahoo’s own content properties, you can pick and choose sources that suit your fancy. In putting it through its paces, we noticed a few minor areas that could use improvement. In some cases, the app only loads the first image in a given post. That’s unfortunate, because additional artwork could help make the lovely article detail pages look even lovelier. It’s downright unhelpful when the post we’re trying to read contains an infographic. We hesitate to be too harsh, though. The thing did just launch yesterday, and on the whole it’s pretty solid. For users who don’t necessarily want to trick their news-reading app out with any content source imaginable, Livestand is a worthwhile product. Users who are already happily settled in to an app like Flipboard, Zite or Pulse are probably going to stay there. What it Takes to Build a Highly Secure FinTech … john paul titlow The Rise and Rise of Mobile Payment Technology
Paris Saint-Germain Coach Thomas Tuchel was completely unhappy with the refereeing decision that gifted Napoli a penalty in their 1-1 draw at the San Paolo stadium.The German tactician, however, admitted they still have their fate in their hands following Liverpool’s loss to Red Star Belgrade.Juan Bernat opened the scoring for the Parisians deep into first-half stoppages but was cancelled out by a Lorenzo Insigne penalty.“It’s only normal we had difficulties in the second half because Napoli pressed high and ended up pinning us back,” confessed the Coach in his Press conference via Football Italia.“The Napoli penalty came from a situation that was offside in the build-up. Plus we should’ve had a penalty and the result certainly could’ve been different with those decisions.Opinion: Neymar needs to apologize to PSG’s supporters Tomás Pavel Ibarra Meda – September 14, 2019 After such a dramatic summer during the transfer window, Neymar truly needs to apologize to all the PSG supporters this weekend.When Neymar finished last…“Having said that, we have to accept the result and move on.”It was certainly a better PSG performance than at Parc des Princes, where Napoli dominated for long periods and were caught by a stoppage-time Angel Di Maria screamer.“I saw a good team for much of the game and we were unlucky, just as we were at times on home turf. It was not possible to win this evening, the group is very balanced, but we our destiny is still in our own hands.”It is extremely tight, as Napoli and Liverpool are on six points, PSG five and Red Star Belgrade four.