Share Share via TwitterShare via FacebookShare via LinkedInShare via E-mail Published: Feb. 3, 2005 Professor Wendy Ashmore of the University of California, Riverside, one of the world’s leading authorities on the archaeological study of space and landscape, will speak at the University of Colorado at Boulder on Feb. 12. Ashmore will talk about the new ways archaeologists are examining the history of ancient places like Stonehenge, the pyramids of Egypt, New Mexico’s Chaco Canyon and the ancient Mexican city of Teotihuacan. The 10th Annual Distinguished Archaeology Lecture is sponsored by the CU-Boulder anthropology department and is free and open to the public. The talk will be held at 7 p.m. in room 1B50 of the Eaton Humanities Building and will include a question-and-answer session with the audience. The Eaton Humanities Building is located northwest of Norlin Library. Parking is available along University Avenue. Ashmore and others are working to understand the roles and meanings of archaeological sites, from their initial establishment through sequences of occupation and often up to their present-day use as tourist attractions or as symbols of national or ethnic identity. Ashmore will use examples of specific sites around the world to discuss how archaeologists address such “biographies of place.” The event is sponsored by Western Cultural Resource Management of Boulder. Ashmore has conducted archaeological fieldwork in Belize, Honduras and Guatemala, including the ancient Mayan cities of Copán, Xunantunich and Quiriguá. She received her doctorate from the University of Pennsylvania and is currently a professor in the anthropology department at UC, Riverside. She has written more than 50 articles and book chapters and has authored or edited seven archaeology books and monographs, including “Lowland Maya Settlement Patterns,” “Archaeologies of Landscape: Contemporary Perspectives” and “Archaeology: Discovering Our Past.” Ashmore is a fellow of the American Anthropological Association and of the American Association for the Advancement of Science. She was the 2000 Distinguished Lecturer in Archaeology for the American Anthropological Association.
Pimp My Pump Association and Lapo Lapo Street Art Studio invite all citizens and tourists to ‘Art Park’ located between Tomićeva Street, Ilica and Strossmayer Promenade, which this summer, from June to September, will become an open-air museum complemented by a variety of art programs.After years of neglect, once known as ‘Hell’ and ‘Narkić Parkić’, the beautiful park in the very center of Zagreb will experience a complete revitalization. The first part of the landscaping was done last weekend when famous regional names from the world of street art, such as Lonac, Lunar, Artez, Linnch, Bare, Modul, Jedi and many others painted the walls of the park, cleaned it and opened the season. ‘Art Park’ open-air museum and thus created a unique park in this part of Europe.The second part of the ‘Art Park’ project begins this Saturday, June 12, 2016 with a pleasant afternoon gathering lasting from 15 to 21 hours with music and thus opens the season of various thematic workshops, screenings, exhibitions and other events that will enrich the summer in Zagreb. September. Also, the park will be open to the public at all times and panels that can be painted will be set up for all those interested. Participation in the summer program ‘Art Park’ has so far been confirmed by: Association Praktikum, Mali plac, Jungle Tribe agency, Sangha Yoga center, PMS gallery, Secret Zagreb walks & talks, Kino klub Zagreb, Bajk, informal youth group MaCro with an international project ” Drawing forward: Sketch your future ”, the Croatian Music Union, which will celebrate World Music Day in the park, on June 21 and many others.An excellent initiative and tourist story, as well as new urban-musical quality content in the City of Zagreb that will certainly attract tourists, especially young people traveling to Europe. Such initiatives are more than welcome, and this example can only be an incentive for other artists to wake up and act positively in their local community, to turn abandoned spaces into open galleries, museums and new tourist facilities.Find out more about the whole project at www.pmp.hr or over Facebook event pages
Austria: Linz Linien has exercised an option for a further seven Bombardier Cityrunner low-floor trams. The 900 mm gauge cars will be 40 m long and 2300 mm wide with 70 seats. Azerbaijan: Baku Metro expected to sign a contract by the end of 2013 with Transmashholding to buy 15 cars for the Purple Line. Brazil: Strukton Rolling Stock is to supply traction inverters, auxiliary inverters and battery chargers for the Scomi Rail monorail cars to be used on São Paulo metro Line 17. The Rio de Janeiro state government has ordered a further 10 EMUs from CNR Changchun. Bulgaria: The first of 20 Pesa Swing 1 009 mm gauge low-floor trams ordered in April at a cost of €50m was delivered to Sofia in late November (RG 5.13 p23). China: Saft is supplying batteries for CNR Changchun metro cars for Beijing metro Line 6. Estonia: EVR Cargo has ordered four Transmashholding TEM-TMH six-axle diesel shunting locomotives for delivery from April 2014. Ethiopia: CNR Changchun is to supply 20 hard-seat, four hard-sleeper, four soft-sleeper and two dining car Type 25G coaches for the Ethiopia – Djibouti Railway. Germany: DB Fahrzeuginstandhaltung is to maintain 36 Stadler Flirt EMUs in Krefeld for WestfalenBahn and Abellio Rail NRW. At a cost of €27m Mülheim transport authority MVG has ordered 10 Bombardier bidirectional Flexity Classic trams, identical to 27 ordered by Essen’s EVAG in December 2011. Deliveries are due to begin in August 2015. Hungary: Transport authority NKZ has approved Siemens’ Vectron AC locomotive for use in Hungary. Italy: Poland’s Newag has finalised its first DMU export order, a €14·8m contract to supply four 950 mm gauge 100 km/h DMUs to Ferrovia Circumetnea within 18 months. There are options for up to six more of the DMUs, which will have 100 seats, air-conditioning, CCTV and accessible toilets. Ferrovia Circumetnea originally awarded the DMU contract to CSF, which hit financial problems and in September 2013 Newag decided to buy out the order. Trenitalia signed a €139·6m contract for Pesa to supply 40 ATR220 Atribo DMUs on December 12, after the rejection of an appeal by Stadler. The first is scheduled for delivery by November 2014, and there is an option for up to 20 more. Poland: Koleje Dolnolskie has selected Newag to supply six three-car and five four-car EMUs for 177·3m złoty. Deliveries are specified to take place between May 2014 and August 2015. Zachodniopomorskie voivodship has selected Newag to supply nine four-car EMUs with an option for eight more under a 300m złoty contract. Russia: Voith is supplying 804 SEH-525 fully suspended single-stage helical gear units with hollow output shafts for 134 Alstom/TMH EP20 electric locomotives ordered by RZD. Saudi Arabia: FreightCar America has been awarded a US$67m contract to supply SRO with 500 cement, cereal, limestone and aggregates wagons within 12 months. UK: Eversholt Rail has awarded Bombardier a £30m two-year contract to refurbish the 40 four-car Class 365 EMUs leased to First Capital Connect; the contract had previously been awarded to Railcare, but was retendered with an extended scope when Railcare entered administration. USA: Siemens has announced a partnership agreement to use Cummins QSK95 engines in a proposed 200 km/h diesel-electric passenger locomotive for the US market. San Francisco’s BART has ordered an additional 365 metro cars as an option on a contract with Bombardier signed in 2012 that has seen 410 cars ordered to date. An agreement to increase the rate of deliveries is expected to shorten the fleet renewal programme by 21 months and provide five free cars. VTG Rail has acquired 350 jumbo covered hoppers with an average age of six years which are used to transport dried distiller grains. Uruguay: Randon Brasil is supplying Ancap with 22 fuel tank wagons.
LEEDS, England (CMC): Captain Jason Holder expressed relief after West Indies finally broke their losing slump in their final match but lamented the inconsistency that saw the Caribbean side produce their worst-ever showing at a World Cup. The Windies signed off on their campaign with a 23-run victory over minnows Afghanistan, halting a wretched run that saw them lose six of their last seven matches and finish the tournament with only two wins in nine outings. “I think inconsistency let us down. We were just inconsistent in all three departments,” Holder said following the win at Headingley on Thursday. “I think our fielding needs a lot of improvement, [but] I think the bowlers had a really good outing – credit to each and every bowler who put up their hand whenever called upon. “In terms of the batting, it was very, very inconsistent, as well, and I think going forward, we need to be a lot more consistent.” West Indies won their opening match on May 31 when they thrashed Pakistan but then failed to win another as their form deserted them. They were guilty of squandering winning positions in a few encounters, most notably against New Zealand at Old Trafford two weeks ago when they lost by five runs and against Sri Lanka at Chester-le-Street when they went down by 23 runs last Monday. And even on Thursday, the Windies did not have things all their own way. They were restricted to 200 for four after 40 overs before the floodgates opened in the last 10, and they managed to get up to 311 for six off their 50 overs. Man of the Match Shai Hope top-scored with 77, while left-handers Evin Lewis and Nicholas Pooran both got 58. Afghanistan then put the Windies under some pressure when they cruised to 138 for one in the 27th over behind half-centuries from 18-year-old Ikram Ali Khil (86) and Rahmat Shah (62) in a 133-run, second-wicket stand. Seamers Carlos Brathwaite (4-63) and Kemar Roach (3-37) wrecked the middle and lower order, however, as Afghanistan lost their last eight wickets for 99 runs. “It’s good to get over the line. We’ve had some close encounters in this entire campaign, and it’s finally good to get over the line at the back end of the tournament,” a relieved Holder said. “The batters stepped up today, and we started off really well with Evin and Shai. They got a really good partnership going in the middle for us, and then at the back end, myself and Pooran were able to finish the innings quite nicely. “Three hundred on that pitch, I thought, was par or good enough to be a winning total. We didn’t start as well as we would’ve liked; wickets were a little bit tough up front. They had a really good partnership up front, but we stayed strong and came through at the very end.”
TORONTO, Canada, CMC – Recovering West Indies all-rounder Andre Russell snatched a four-wicket haul and narrowly missed out on a half-century, before facing and then bowling a nerve-jangling super-over, as the Winnipeg Hawks edged his Vancouver Knights in a dramatic Global T20 Canada final here Sunday. Opting out of the recent T20 series against India after a flare up of his chronic left knee injury, the 31-year-old Jamaican showed little sign of discomfort in a Herculean performance which nearly got Knights over the line.Sending down his medium pace, he claimed four for 29 from his complement of four overs as Hawks, sent in at the CAA Centre, reached 192 for eight off their 20 overs.United Arab Emirates opener Shaiman Anwar slammed 90 from 45 balls with eight fours and seven sixes, posting a frenetic 73 off 36 balls for the first wicket with Australian Chris Lynn (37) before adding a further 81 for the third wicket with South African JP Duminy (33). Russell removed Lynn in his first over – the sixth of the innings – and returned to prise out Sunny Sohal for one in the eight over for one.He returned to take his last two wickets in the penultimate over when he knocked over Kaleem Sana (5) and Umair Ghani (0) in successive deliveries.Former West Indies batsman Dwayne Smith lasted just two balls for his one before missing one from speedster Ali Khan (2-30) and having his stumps rattled. In reply, Knights got a top score of 53 from captain Shoaib Malik while Russell blasted a sensational unbeaten 46 off just 20 balls to propel the Knights.Saad Bin Zafar (27), South Africa batsman Rassie van der Dussen (23) and Daniel Sams (21) all chipped in with valuable contributions.However, Knights still found themselves slumping at 53 for four in the eighth over after West Indies all-rounder and captain Rayad Emrit (2-37) removed both openers cheaply with his new-ball spell. Shoaib then came to his side’s rescue in an 86-run, fifth wicket stand with Bin Zafar before Russell arrived to dominate a 53-run, sixth wicket partnership with Bin Zafar.Arriving at the crease at the end of the 17th over, Russell was sensational in belting three fours and five sixes to haul Knights back into contention.He smashed Emrit for two back-to-back sixes in the next over before single-handedly taking 21 runs from the penultimate over from Dutch pacer Paul van Meekeren. With 17 runs required from the last over, Russell clobbered two sixes off the first three legitimate deliveries from left-arm pacer Kaleem Sana, but could only manage two runs off the next three balls to tie the game.In the super-over, Russell hit a six off the first ball from Sana as Knights tallied nine runs but then failed to defend the total with the ball in hand.
The Baltimore Ravens lost their third member of the 2011 squad to free agency Thursday, as guard Ben Grubbs, the team’s first-round pick in 2007 out of Auburn, signed a five-year, 36 million dollar contract to join the New Orleans Saints.The move came a day after the departures of linebacker Jarret Johnson, who signed a four-year deal with the San Diego Chargers, and DL Cory Redding, who also left for the Indianapolis Colts on a three-year contract.Grubbs, who went to his first Pro Bowl this season, was the second-ranked guard on the free agent market behind Carl Nicks, who ironically left the Saints to stay in the division with Tampa Bay.Grubbs visited New Orleans Wednesday night, and reportedly took a physical.The Ravens were a couple million apart with their left guard, but they are scheduled to bring in Evan Mathis-formerly of the Philadelphia Eagles-for a workout.Be sure to follow WNST throughout the day as we cover NFL free agency! WNST-We Never Stop Talking Baltimore Sports!
Two-time runners-up Nigeria will confront Ukraine, the United States of America and Qatar in the group phase of the 2019 FIFA U20 World Cup finals in Poland. The four countries have been drawn in Group D of the championship unfolding in seven cities in Poland 23rd May – 15th June.Today’s draw ceremony inside the Gdynia Sports Arena in Gdynia slotted host nation Poland into Group A alongside Colombia, Tahiti, and Senegal, while African champions Mali will take on France, Panama and Saudi Arabia in Group E.Group B has Mexico, Italy, Japan and Ecuador, and Honduras, New Zealand, Uruguay and Norway will make up Group C. Group F is composed of another African flag-bearer South Africa, Argentina, Portugal and Korea Republic.Nigeria finished as runners-up at the FIFA U20 World Cup in 1989 (lost to Portugal in the final in Saudi Arabia) and in 2005 (lost to Argentina in The Netherlands), and won the bronze medals in the old Soviet Union in 1985 (when the Flying Eagles defeated the host nation on penalties in the third place match).The Flying Eagles defeated USA in the semi finals of the 1989 finals in Saudi Arabia, when two goals by Mutiu Adepoju settled the encounter and took Nigeria to a first-ever final.Another of Nigeria’s Group D opponents, Qatar, shocked the world in 1981, when the country reached the final of the competition in Australia, only to lose to then West Germany.GROUP A: Poland, Colombia, Tahiti, SenegalGROUP B: Mexico, Italy, Japan, EcuadorGROUP C: Honduras, New Zealand, Uruguay, NorwayGROUP D: Qatar, Nigeria, Ukraine, USAGROUP E: Panama, Mali, France, Saudi ArabiaGROUP F: Portugal, Korea Republic, Argentina, South Africa RelatedFIFA U20 WC: Flying Eagles Battle Saudi Arabia in Vienna Ahead of Poland 2019May 3, 2019In “Nigeria”FIFA U20 WC: Flying Eagles Find Out Tournament OpponentsFebruary 22, 2019In “Nigeria”FIFA U20 World Cup: Flying Eagles Arrive Poland in Quest for First TrophyMay 19, 2019In “FIFA”
Today, Circuit Court Judge Larry Medlock announced he will be running for re-election for a second term.“As Judge of the Washington Circuit Court, I believe that I have provided the community a productive Court,” Medlock said in a statement. “My staff and I have worked hard to restructure how Circuit Court cases flow. The staff has been cross trained and are able to assist each other. The Court is open at 8 am to assist the public and sometimes we stay long after the Courthouse closes at 4 pm to complete cases if it is reasonable to do so.”Medlock said the court calendar remains full each week. “I work on deciding cases when a case gets settled and falls off the calendar. This allows me plenty of time to finalize outstanding cases without blocking out court time to complete those tasks. Therefore, I feel I am utilizing the Court’s time wisely and getting as much accomplished as possible for the public. I ask that you consult with Attorneys that work in my Court on a daily basis and questions them as to our productivity,” said Medlock.Medlock said he feels that Court staff both here and Superior Court work efficiently and are willing to help each other when needed.“Each staff member [when] completed [with] their own work will help out each other to complete as much work as possible,” said Medlock.In addition, Medlock said he has eliminated a part-time filing position from the county government, which helps to save taxpayers money by lowering expenses.Medlock added, “Thank you for your time and consideration and I would greatly appreciate your continued support in the 2016 election.”
Share This!The Walt Disney World Resort is introducing a brand new feature of the My Disney Experience app. The new digital key offering will allow guests to use their app to unlock their hotel room at Disney’s Wilderness Lodge seamlessly to add ease and flexibility to your resort experience.Guests will also be able to use their digital key to unlock the hotel entrance gate and common area doors that require the use of a key, including pools, fitness centers, elevators and club level lounges. Those who have checked in online may even be able to use their digital key to bypass the need to visit the front desk and go directly to their room when it is ready.So how does it work? To use the digital key, Guests can choose to opt in and activate the feature on their check-in day through a brief set up process in the app. To enter your room, Guests will need to tap the “Unlock Door” button and then simply hold their phone against the door lock.Bluetooth-enabled mobile devices will need to have latest version of the My Disney Experience app to be able to take advantage of a digital key for room entry.Here is a video to show you how this whole thing works:The addition of the digital key represents the latest evolution of keyless room entry for the Walt Disney World Resort Hotels.While the Digital Key feature is initially rolling out at Disney’s Wilderness Lodge, it will be rolling out to additional Walt Disney World Resort Hotels in the near future.Stay tuned to the blog for more information regarding this new feature.
After completing the three-part series on the first fifteen years of Loss Prevention magazine, I promised to write an additional article that looks at the current and future state of some subjects we discussed that have a huge influence on the retail loss prevention profession. As I looked at the subjects covered in the series, it became clear that some are evolving faster than others and will probably have a bigger impact on loss prevention going forward.Organized Retail CrimeFrom the very first cover story in the fall 2001 preview edition of the magazine, through today, modern-day organized retail crime (ORC) has been featured more than any single subject with the exception of LP technology. In that premiere issue, King Rogers referred to it as “organized retail theft.” When I first started in the business, we simply called it professional shoplifting. But things have changed.In the early years, most efforts to fight professional shoplifting were mainly coordinated with fellow retailers in a given city. Pros in those days were much less mobile and much less organized. Interstate and intercity communications were limited. Local efforts were often coordinated through various cities’ Stores Protective Associations. With the growth of sophisticated communication capabilities and ease of travel came more highly organized and far-reaching crime organizations. King Rogers made note of this in his article.- Sponsor – Between then and now, the magazine featured numerous articles on the growing threat of ORC and offered many tips on how to effectively investigate and control it. Some industry efforts were successful; some weren’t. Of particular note is LERPnet (Law Enforcement Retail Partnership network). Retail LP professionals worked for many years to create a network where law enforcement and retail LP could share information across the United States to combat ORC. There were many attempts and several start-ups, most of which failed. Finally in the fall of 2007, through the combined efforts of the National Retail Federation (NRF) and the Retail Industry Leader’s Association (RILA), LERPnet became a reality. Many major retailers enthusiastically jumped on board. In 2011, Verisk Analytics joined, adding its financial and analytical expertise. But it’s curious to note that as of today, Verisk’s website says it is “not currently onboarding LERPnet clients as we re-envision our ORC-oriented solutions for retailers and law enforcement.” Hopefully, whatever issues exist with LERPnet can be solved, and it (or some other solution) can once again drive communication between retail LP and law enforcement. It is very much needed.ORC is still a huge problem, and it is growing, as highlighted in NRF’s 2016 ORC report. The report reveals some very sobering statistics:Eighty-three percent of retailers reported an increase in ORC in the past year.Fifty-nine retail LP executives stated that 100 percent of their companies had experienced ORC in the past year.Identified ORC losses soared to $700,000 per $1 billion in retail sales, up from $454,000 in the prior year.Seventy-one percent of retail executives believe that top management now understands the ORC threat.Sixty-three percent of those surveyed said they had recovered merchandise from physical locations such as storefronts, pawn shops, or flea markets.Sixty-eight percent of respondents experienced ORC criminals refunding merchandise for store credits. Those credits are often resold on the black market.Thirty-four states now have ORC laws, but conversely, sixteen do not.Fifty-six percent of respondents in states with ORC laws said they have seen no increase in support from law enforcement.Cargo theft, often by ORC perpetrators, was noted by 44 percent of respondents.Los Angeles was cited as the hardest-hit area followed by New York City, Chicago, Miami, Houston, San Francisco, Dallas-Fort Worth, Atlanta, Philadelphia, and Orange County, California.Crisis ManagementAs we have speculated, the flurry of crisis management articles after 9/11 discussed many best practices, and as a result, less has been written on the subject in the magazine in recent years. But things are changing. Some of the events taking place just since the presidential inauguration on January 20 may portend that civil unrest, once again, will become a major issue in the months and years ahead. It’s timely that the January/February 2017 issue of the magazine contained an insightful article by Lawrence Barton, PhD, a renowned expert on crisis management and communication. In his article, Dr. Barton outlined some basic types of threats, things to think about, and what to prepare for in formulating an effective crisis plan.Retail LP TechnologyArticles and columns dealing with retail LP technology covered more pages than any other subject during the magazine’s first fifteen years. It is the subject changing most dramatically— one that will affect the future direction of retail LP more than any other. And it probably will be the most-covered subject going forward. In fact, the January/February 2017 issue contained an insightful article written by Garrett Seivold that talked about retail video surveillance and what’s coming. I will also take a look at that subject a bit later in this article.Electronic Article Surveillance. Many of the experts I talked to in preparing this article readily admitted that EAS has seen no significant advances in many years. Yes, we have seen the development of independently alarming tags and multi-alarming tags. And yes, there are now such things as keepers and spider-wrap tags to protect unique products. But the basic concept of alarm tags and pedestals at the door hasn’t changed much.One retailer conducted a test and removed all tags and pedestals from ten stores. Shrink went through the roof. Often due to pressure from the visual team, many retailers shifted to soft tags and hidden tags sewn into garments. Once again, shrink usually skyrocketed. Most experts agree that EAS, with its tags and pedestals, is strictly a deterrent to shoplifting. And most everybody agreed that it is here to stay.One interesting EAS development being tested is long-range scanning deactivation. A retailer who sells large, bulky items was experiencing an inordinate amount of false alarms at its exits. When investigated, it turned out that cashiers didn’t want to wrestle with bulky items, so they simply did not remove or deactivate the EAS tag during a legitimate sale. Working with a vendor, the retailer came up with the idea of being able to deactivate the EAS tag from a distance using Bluetooth-type technology—something new for sure.Beyond some hardware and software advancement, every expert I talked to agreed that the real future of EAS revolves around leveraging those pedestals and tags in a way that adds value to operations and stimulates sales. The question to ask is how to invent new or use existing LP technology that supports corporate philosophy and direction. Regarding EAS, the pedestals and tags are there, so how can we put them to new or better use? The key may be using or modifying existing EAS technology or combining it with RFID to drive better inventory accuracy.With the growth of omni-channel retailing and the buy online and pickup-in-store concept, pinpoint inventory accuracy is critical. If a customer buys something online and shows up in the store to pick it up, it better be there. One industry expert told me a story of buying a giant screen TV from an electronics retailer online. Since he needed it right away, he indicated he would pick it up at the store. He rented a van and went to the store. When he got there, he was told, “Sorry, it’s not in stock.” My advice to him was to call first.Totally accurate inventory is not only a boon to the customer experience but also a huge competitive advantage for those retailers who get it right. Leveraging EAS pedestals and tags to help drive inventory accuracy leads directly into a discussion of RFID. I’ll hold a more in-depth discussion around that for later in the article.Cameras and Video Technology. Unlike EAS, cameras and video have seen more advancement over the years. In the “old days,” use of cameras by LP involved banks of monitors observed real-time by in-store LP personnel. Then came pan-tilt-zoom cameras enabling LP to follow prospective shoplifters throughout the store. Later, the ability to easily record made video review after the fact possible. But some of those processes are things of the past. Now, the ability to remotely monitor and record over IT networks is a reality. Digital and IP (internet protocol) cameras are replacing old analog cameras and CCTV systems.One challenge for LP switching to IP cameras is that they use up system bandwidth, which most of us know is the private domain of the IT department. Or so they claim. Thus, very often, that domain is hard to penetrate. In addition, since IP cameras operate on the network, hacking can become an issue. And IP cameras and video monitoring systems can be expensive.One alternative may be to create a secure LP network and employ HD (high definition) cameras. But with cameras, as with EAS, the real question centers around how this technology can be expanded beyond LP and become invaluable to operations and help improve profits. The future here will involve using cameras and video technology to aid in traffic counting and customer-dynamic analytics. And this expansion of LP technology is already beginning.Historically, customer traffic counts were conducted using beams at the door, later replaced by ceiling-mounted detectors that simply counted customer entries and exits. Results were not truly accurate due to those technologies’ inability to distinguish between individuals in crowds. And once the customer entered the store, information regarding their actions stopped. Plus, these old systems were easily “massaged” by unscrupulous store management wanting to alter counts. But cameras can “see.” Traditionally, LP has managed in-store camera systems, and they have cameras installed at most entrances.With the advancement of video technology and LP’s need to assist in enhancing profit beyond low shrink, it follows that cameras can be a major contributor to consumer in-store analytics. Providing metrics and analytics, smart cameras can be used to record customer patterns, dwell times, and flow throughout the store. One major retailer’s LP department led the way in installing modern smart cameras throughout the chain. Going beyond LP, one of their first discoveries involved their customers’ habits at their in-store ATM machines. They had ATMs installed inside all their stores near the front. Video observations and analytics, made possible by the new system, clearly showed that customers often came in, used the ATM machine, and left. The ATMs were moved to the back of the store forcing the customers to walk through the aisles to get their cash. The results were that sales increased because of this simple move. Everyone I talked to agreed that the future value of cameras in stores must go well beyond LP and shrink.Another interesting technology being developed is the ability to track an individual customer through their personal devices—a smartphone, key fob, and so forth. A unique identifier can theoretically be tied to an individual, and once established, that person’s movements and habits can be tracked. The theory is that a retailer can learn from an individual’s habits and vastly improve on the knowledge that is currently available. There are also obvious advantages to LP of being able to track habitual offenders’ routines. Positive uses in marketing and analytics are the goals of this technology, but as we will see with facial recognition, privacy issues and “big brother” are bound to be major hurdles to its wide-scale adoption.Facial Recognition. The mechanics behind facial recognition are complicated. And the concept is frightening to many. In 2013, LP Magazine contributor Chris Trlica described facial recognition as “having the potential to change the rules of retail” but cautioned against poor execution. As of this writing, at least one major retailer is championing the use of facial-recognition software to help LP identify prolific shoplifters. And there are potential operations and marketing applications around identifying loyal and important customers entering a store.Costs are coming down, and accuracy is increasing, but there is still room for improvement. A recent FBI document on the subject noted: “the computer-based facial recognition industry has made useful advancement in the past decade; however, the need for higher-accuracy systems remain.”The value of being able to identify an individual through cameras and software is obvious for national security and, potentially, for retail. Both Facebook and Google are investing heavily in the technology. However, most forms of identifying a person involve actions or processes of which the person being identified is well aware. Facial recognition can identify someone without their knowledge or consent. So it goes without saying that the huge elephant in the room, once again, is Big Brother and privacy concerns. For facial recognition applications to become widely adopted, the government and private industry must deal with these issues and develop protocols and practices that will take full advantage of its capabilities but lessen, if not eliminate, privacy concerns. That may not be possible.Because of the issues of privacy, we are starting to see applications that assign unique numbers instead of names to individuals based on identification using multiple identifiers beyond facial. This and other emerging technologies may be what’s needed to move this technology forward.Mobile Payments. The rise in mobile payments has been described as the next big security headache. It’s continuing to catch on, but as of today, it is far from mainstream. James Martin, in a recent CIO article, outlines some reasons why:A mobile payment transaction is actually more involved than simply inserting or swiping a credit card. There are many more steps that need to be taken on one’s smartphone to activate a mobile payment.Mobile payments don’t offer enough special incentives to persuade consumers to switch. Mobile payment users often can’t take advantage of loyalty points or special offers at the point of sale (POS).The mobile payment infrastructure has been slow to evolve. Merchants must invest in POS terminals capable of near-field communication (NFC) transactions. More phones are coming with NFC chips, but they need a compatible POS terminal to be used.EMV (chip cards) transactions won’t help mobile payments. When using EMV machines with mobile payment, the transaction actually slows down. Numerous messages requiring action pop up on the POS terminal, which slows the process.Modern mobile pay experience is inconsistent. The diversity of mobile pay options (Apple Pay, Android Pay, PayPal, Visa Checkout, and so forth) confuses the customer, thus slowing adoption. Which one to use? Which one does this retailer accept?Ingrained behavior is tough to change. Only 31 percent of mobile payment users always use mobile payments. And the majority of those are Millennials or Gen Xers.Mobile payments raise security concerns. They are actually more secure than other forms of payments, but many consumers fear they aren’t Younger generations’ adoption and advances in technology will no doubt drive ever-increasing popularity of mobile payments. But it has a way to go become an everyday part of consumers’ lives.RFID. As discussed in my previous three articles chronicling the first fifteen years of Loss Prevention magazine, RFID took center stage when it came to discussing LP technology. The following comes from a 2012 article in the magazine regarding RFID:It’s coming, but it’s not really here yet.Item-level RFID is the future.On-shelf accuracy is critical to omni-channel retailing.RFID “may” be useful in combination with EAS.Fast forward to today. Most experts I talked to for this article agreed 100 percent with those four points. But the first point still rings true.It’s generally agreed that RFID (radio frequency identification) is amazing technology. Its roots can be traced back to military use in World War II. The Germans, Japanese, Americans, and British had radar, but they needed a method to identify whose planes were whose. Experiments were conducted with early RFID-type detectors. It wasn’t until 1973, however, that the first patent was issued for the type of RFID in use today. IBM did some early pilots with Walmart, but these efforts never resulted in the commercialization of the technology. Development continued.In the 1990s many retailers, including Walmart, saw supply-chain accuracy as a major potential use of RFID. Walmart further envisioned RFID saturation at the item level and proposed demands that its suppliers comply. As of November 2003, Walmart announced that it would modify its position with vendors and concentrate on only using RFID at the carton and pallet level. When asked why the slow evolution given the potential value and interest level, one industry expert said, “It didn’t work very well in the beginning.” And there were issues of size and cost. In addition, for simple applications, a barcode works pretty well. But 100 percent item-level inventory accuracy has been a goal of retailers for decades. And with the emergence of omni-channel retailing, the need becomes even more critical.Given shrinking size, reduced cost, improvement in performance, and the growing business need for accuracy, RFID has begun to gain traction in retail in recent years. Fulfillment of consumers’ online purchases in-store, from a different store, or from a warehouse requires the inventory system to be as accurate as possible. For RFID to truly track inventory accurately, every piece of merchandise must be tagged. Source tagging has been the desire of retailers for years when it comes to EAS, but it has seen mixed success. Less than 100 percent tagging is not an option for RFID to work effectively. To that end, Macy’s has led the effort to expand RFID in retail and also to adopt standards. Retailers such as JCPenny, Kohl’s, and VF are getting on board. In addition, Zara, the world’s largest fashion retailer, is working hard on complete RFID implementation knowing that total inventory accuracy will be a competitive advantage and will drive sales. They have an advantage over many retailers regarding tagging in that they are vertically integrated, manufacturing their own product.On a less positive note, American Apparel, one of retail’s early adopters of RFID and one-time poster child for inventory accuracy, has recently announced that it is closing all of its 110 US stores. Hence, RFID is not a panacea for all things.Increasing RFID adoption, even given the compelling business need, has not been totally smooth. As recently as 2013, there have been intense legal battles regarding who truly owns the patents for RFID technology. Round Rock Research won most of these battles resulting in royalty payments to them from the vendor community. But despite many hurdles and a few setbacks, RFID expansion in retail continues. From on-shelf accuracy to “smart” fitting rooms to accurate loss reporting, the positive applications are not only endless but also critical to retail growth in the 21st century.One RFID application that has long been talked about is the mass adoption of a combination EAS/RFID system and tag. This is just one more example of how LP may become a major player in operations and sales enhancement. It truly does look like the next five years will see RFID come into its own in retail and drive tremendous value in terms of improved operations, inventory accuracy, and sales—and of course LP. We’ll see.Not Just Shrink AnymoreI talked to a number of retail industry experts in the preparation of this article. I won’t list them all, but I want to give shout-outs and special thanks to the following individuals. Their information and insights were invaluable.Bob DiLonardo, noted consultant and retail expertRandy Dunn, Tyco Retail SolutionsKevin Lynch, LPC, Tyco Integrated SecurityAdel Sayegh, USSThere you have it. Some LP subjects haven’t changed a great deal over the years. Some have seen dramatic change. I tried to highlight those that I thought were of the most interest and ones that have the potential to significantly change our industry going forward. One thing is very clear regarding LP’s future—successful LP departments and professionals need to continually expand their scope and find new ways to become integral to their companies’ profit-enhancing efforts. It’s not just shrink anymore. Stay UpdatedGet critical information for loss prevention professionals, security and retail management delivered right to your inbox. Sign up now